I had purchased a metal bead rosary a couple of years ago and it is indestructible! Love it and use it daily. I had been thinking about adding skull beads to signify the “Our Father” beads and finally after a year made the decision to make the change. Mind you - Rosary was in perfect condition even after about two years of daily use. Contacted customer service/Christina/Shannon/Ryan who were super helpful, client centered, patient and willing/able to Answer all my questions.
I sent it out in the mail after paying the re-stringing fee which included new And beads. It took forever to get to them arriving on a Monday however re-stringing dept had my newly corded rosary back to me by the end of the week. I am very pleased with the craftsmanship and the customer service provided by Rugged Rosaries. Finally, included in my return package, i received multiple goodies including a glow in the dark rosary ring which my kids loved however needed a couple more as I have three kids. I reached back out to customer service via email and quickly received a reply from Ryan who offered to send me a few rosary rings free of cost. Thank you all at Rugged Rosaries!
If you are debating giving this small company your business - question no more. They offer high quality, handmade, indestructible Rosaries, great customer service and stand by their work 100%
Thank you again,
Cesar Vasquez