Repair or Restring

MADE IN TEXAS
100% HANDMADE
SATISFACTION GUARANTEED
EASY RETURNS

* Please Read *

Free shipping on this item with the discount code : REPAIR

This purchase item is only for customers who have already contacted customer service about repairing or restringing a rosary. If you have an issue with your Rugged Rosary, email us at support@ruggedrosaries.com. 

Customer Reviews

Based on 26 reviews
96%
(25)
4%
(1)
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0%
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L
Lynne B. (Benton, US)
Our Lady of Fatima - Miracle of the Sun Rosary

The silver beads on my rosary were showing their age. I sent the rosary in and had those beads replaced with stainless steel beads at the suggestion of Anna with RR customer service. It was the right choice and I know the beads will never wear out again! I had my rosary back within a week! The rosary is beautiful and I love praying with it! Thank you!

M
Maxwell O. (Bridgeville, US)

I have had my rugged rosary for nearly seven years. I always carry it with me, and in all that time and use, it only needed repairing once. I sent it in, and they repaired it for a small fee. Very satisfied.

J
John P. (Middlebury, US)
Rosary restrung

I had a personalized RR rosary for over a year but it really wasn’t how I wanted it (my fault). I sent it in with a change request and it was sent back fast and exactly how I wanted it. Thanks RR! A great job!

A
Alan D. (Newport, US)
Execellent Service

It is so nice to know that if something happens, they are willing and able to repair my rosary. Super fast turnaround, and it's like new!

A
Armand (Fort Worth, US)
Great Products, Great Company

This is my 3rd or 4th time dealing with these folks, and they ALWAYS amaze me with their generosity, honestly and above-and-beyond customer service. Thanks again and God Bless!!

S
Stephen S. (Cumming, US)

Had my rosary repaired and even sent them a diagram showing I would prefer to have rosary reworked and they were fabulous!
I love my single decade rosary it goes with me everywhere. I am extremely satisfied! Thank you Rugged Rosary.

D
Deacon T. (Washington, US)
Customer Service After Sale . . . the best

I had two rosary beads that needed work: one needed repair and the other needed to be restrung and spiffed up. For $10 RR did both rosary beads. They came back perfect and beautiful. I mailed them on a Monday and they were back to me in NJ by the following Monday. Wow! These guys are just great. God bless them.

C
Carol A.K. (Hamilton, US)
BEAUTIFUL!!!

I sent my rosary I had purchased years ago to Rugged Rosaries to be restrung with a different color cord and some new Our Father beads. I had not used this rosary very much and I realized that it needed to be brightened up. I could not be happier with my new rosary. It went from drab to FAB! They even cleaned up the cross and medal which was a little tarnished. I love how they made it so much better and that it didn't take long at all. I love Rugged Roasires and have purchased many. And I am always looking for a new "Rosary Creation" on the Rugged Rosaries Website! Thank you Rugged Rosaries for a job WELL DONE!

Shipping Policy
What are your shipping rates?
 
FREE SHIPPING
We offer a free Standard shipping option for domestic USA orders of $60.00 or more.
We offer free Priority shipping for domestic USA orders of $200.00 or more.
 

USA ORDERS
On orders in the USA we offer the following rates which you can choose in the checkout process. In addition, we offer a free shipping option on orders of $60.00 or more.
The US Postal Service starts counting these days on the day after the item is received by the post office. We have found that orders going to the lower 48 states usually arrive within 3 or 4 days using standard but is not guaranteed.
  • USPS Standard  (5 - 10 days) for orders of $60.00 or more:  FREE
  • USPS Standard  (5 - 10 days) for orders up to $7.98:  $3.90
  • USPS Standard  (5 - 10 days) for orders over $7.99:   $6.90
  • USPS Priority  (2 - 4 business days): from  $11.90 - $16.50
  • USPS Priority Express (1 - 2 business days):  $32.50
  • UPS Ground (5 - 10 days):  $12.50
Note that orders over $120.00 may have higher priority and express shipping costs depend on weight and packaging sizes.
 

CANADIAN ORDERS

Shipping rates to Canada vary with size of order but begin at $15.00 USD.
Economy Intl is $15.00 USD - 6 to 10 days. (Larger orders up to $23.00 USD).
Express Intl is $26.50 USD - 3 to 5 days.  (Larger orders up to $32.00 USD).

 

Other INTERNATIONAL ORDERS
 

We are also offering DHL Worldwide Express now. For some countries, this is the only option. Although DHL costs more, it has proven to be faster and more reliable. Costs will vary as shown at checkout. Costs begin at $25.20 USD.

All customs duties and import taxes are the responsibility of the buyer.
Returns

Rugged Rosaries offers a generous 90-day R-R-R guarantee:

  • R - Replace
  • R - Repair
  • R - Refund

If your order does not meet your expectations for any reason, we are happy to work with you to either send a replacement, do an exchange, accept returns for refund, or repairs.

We even do exchanges for copycat competitors' similar products!

Returns

If you would like to return an item for any reason within 90 days of your purchase date, and you are in the USA, then you can qualify for FREE EASY RETURNS. Just visit our return portal here:

FREE EASY USA RETURNS

If 90 days have gone by since your purchase, or if you are not in the USA, please email us at support@ruggedrosaries.com.

If you do not wish to use the FREE EASY USA RETURN portal, ship your item with a note that includes your name, email, and message as to why you wish to return your item, to the address below. When using this method, returns are accepted for any reason within 90 days of your purchase date. Please note we cannot refund return shipping costs.

Rugged Rosaries - Returns
6363 Richmond Ave. Suite 450
Houston, Texas 77057

Refunds

Once your return is received and processed, we will send you an email to notify you that a refund has been applied to your credit card or original method of payment. Although we issue the refund immediately, it might take a few business days to appear on your credit card. Please note we cannot refund return shipping costs.

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges

We are also happy to exchange rosaries in new condition within a reasonable amount of time. Please email us at support@ruggedrosaries.com if you wish to make an exchange. In your email, just tell us which rosary you would like instead. We can send you the new rosary, along with a prepaid return label to make it simple to return the original rosary.

Exchanges from OTHER Companies - Dupe Swaps

If you purchased a similar product from another company such as a paracord rosary, or a WWI style combat rosary, and for whatever reason, you have a problem with it - We will take care of you! Maybe the other company doesn't have good customer service or maybe you bought a cheaper imported mass-produced copy (see about them here). We can exchange the product for one of our beautiful handmade rosaries. Why would we do this? Please read about our Exchanges from Other Companies HERE.

Repairs

Please see how to get a rosary repaired/restrung by clicking HERE.

Please email us if you have any questions: support@ruggedrosaries.com.

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